Privacy Policy
Last Updated: Jan 2025
Welcome to Hormone Health Advantage! We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your Personal Information when you interact with our website (www.drkatieeffertz.com) or use our products, webinars, and services (collectively, the "Services").
1. Personal Information We Collect
We may collect the following types of Personal Information:
Information You Provide
Contact Information: Name, email address, phone number, and mailing address.
Payment Information: Credit card numbers or payment details when you make purchases.
Account Information: Login credentials and preferences.
Automatically Collected Information
Device Information: IP address, browser type, operating system, and device identifiers.
Usage Information: Pages visited, time spent on the site, referral URL, and click activity.
Cookies and Tracking: Data collected via cookies, beacons, and similar technologies.
Special Categories of Information
We do not request sensitive personal data, such as health or medical details. However, if you voluntarily share such information with us (e.g., during consultations or support chats), it will be stored securely and handled according to this policy.
2. How We Use Your Information
We may use your Personal Information to:
Fulfill and manage orders for products and services.
Provide webinars, programs, and consultations.
Send updates, promotions, and marketing communications (with your consent).
Improve website functionality and user experience.
Prevent fraud and maintain website security.
Comply with legal and regulatory obligations.
3. Sharing Your Information
We do not sell your Personal Information. We may share it with:
Service Providers: Payment processors, shipping providers, and customer support platforms.
Advertising Partners: To deliver personalized ads based on your browsing activity.
Legal Authorities: If required by law or to protect our legal rights.
All third parties are required to keep your information secure and use it only for the purposes we specify.
*No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Cookies and Tracking Technologies
We use cookies to improve your browsing experience and analyze website usage.
Essential Cookies: Required for the website to function.
Analytics Cookies: Help us understand user behavior.
Marketing Cookies: Deliver personalized ads.
You can adjust your browser settings to block cookies; however, some features may not function properly without them.
5. Data Retention
We retain your Personal Information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
6. Your Rights
Depending on your location, you may have the following rights:
Access the Personal Information we have about you.
Request corrections to your Personal Information.
Request deletion of your data (subject to legal requirements).
Withdraw consent for marketing communications.
Object to or restrict how we use your data.
To exercise your rights, contact us at admin@hormonesheal.com.
7. Data Security
We use appropriate technical and organizational measures to protect your Personal Information from unauthorized access, alteration, or loss.
8. International Users
If you access our website from outside the United States, note that your data will be transferred to and processed in the U.S. By using our website, you consent to this transfer.
9. Children’s Privacy
Our Services are not intended for individuals under 13 years old. If you believe we have collected data from a child, please contact us immediately at admin@hormonesheal.com.
10. Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices, and we encourage you to review their policies before sharing your information.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, along with the effective date. Continued use of our website constitutes your acceptance of any updates.
12. Contact Us
For questions or concerns about this Privacy Policy, contact us at:
Email: admin@hormonesheal.com
Mailing Address: 1082 Cedar Cross Rd, Dubuque, IA 52003